SEO for Sydney Aged Care Facilities

22 min read Updated Feb 2026

The complete SEO guide for Sydney aged care homes and services. Real examples, step-by-step implementation, schema markup code, and monthly content calendars to grow your business.

The Sydney Aged Care Market in 2026

Australia's aged care sector is in the midst of its most significant transformation in decades. The Royal Commission into Aged Care Quality and Safety fundamentally reshaped regulatory expectations, funding models, and consumer attitudes — and Sydney's aged care providers are navigating these changes while competing for an increasingly informed and digitally active family decision-maker. Over 420 residential aged care facilities and 380+ home care providers operate across Greater Sydney, serving a population where the 65+ cohort is growing at 3.2% annually and projected to exceed 850,000 by 2030.

The search landscape in aged care is defined by urgency and emotion. In most cases, it's an adult child — typically a woman aged 45–65 — searching on behalf of a parent after a hospital discharge, a fall at home, a dementia diagnosis, or the death of a caregiving spouse. These searches happen at 11pm on a Tuesday night, on a phone in a hospital corridor, or during a frantic lunch break. The emotional weight behind "aged care near me" or "nursing homes North Shore Sydney" is unlike almost any other search query. The providers who appear in those critical moments — with clear information, compassionate messaging, and transparent processes — are the ones who earn the enquiry.

The economic model reinforces the case for SEO investment. A single residential aged care placement represents $250,000–$750,000 in accommodation deposits (RADs) and $55,000–$85,000 in annual care fees. Home Care Package clients generate $15,000–$52,000 annually depending on package level, with retention averaging 3–5 years. Even a modest SEO programme that generates two additional residential placements per month adds millions in annual revenue and occupancy security.

800+

Aged care providers (residential and home care) operating across Greater Sydney

$68K

Average annual care fees per residential aged care resident

94%

Of family decision-makers research aged care options online

3.2%

Annual growth rate of Sydney's 65+ population

The competitive dynamics are shifting rapidly. Post-Royal Commission, consumers are more discerning, more willing to compare providers, and more likely to consult star ratings, Google reviews, and online content before shortlisting. The Aged Care Quality and Safety Commission's star rating system — now visible on My Aged Care — has made quality transparent. Providers with strong ratings need to amplify them digitally; those with weaker ratings need to demonstrate improvement. Either way, the conversation has moved online, and providers who remain invisible in search are losing placements to competitors who are not.

From Worry to Peace of Mind Parent Struggling Need to find help YOUR BUSINESS #1 Research Options "in-home care near me" BOOK NOW Books Assessment Compassionate team Peace of Mind! Quality care ✓ Families research aged care during crisis moments. Be the reassuring presence.

Real SEO Examples: Who's Doing It Right (And Wrong)

Good Example

What Top-Ranking Aged Care Providers Do

  • Individual facility pages with virtual tours, room types, lifestyle programmes, staff profiles, and star ratings prominently displayed
  • Separate service pages for residential care, home care, respite, dementia-specific care, and retirement living
  • Transparent fee calculators or pricing guides explaining RADs, DAPs, means-tested fees, and government subsidies
  • Comprehensive educational content: "How to Apply for a Home Care Package," "Understanding Aged Care Assessments," "What to Expect from Residential Care"
  • Family testimonials and resident stories that humanise the brand and build emotional connection
  • Blog content addressing the real anxieties families face: guilt, financial stress, care quality concerns, navigating My Aged Care
Common Mistakes

What We See Across Most Provider Websites

  • Corporate-speak instead of empathy — language focused on "service delivery models" rather than addressing the family's actual fears and questions
  • No individual facility pages — multi-site providers lumping all locations onto one page, making it impossible to rank for location-specific searches
  • Completely opaque pricing — nothing about fees, RADs, or government subsidies, forcing families to call just to understand affordability
  • Stock photos of smiling elderly models — instead of genuine images of actual residents, staff, and facilities that build authentic trust
  • No Google reviews visible — or worse, negative reviews left unaddressed, creating a trust deficit for anxious families
  • Ignoring the decision-maker — content written for industry professionals rather than the adult child frantically researching care options at midnight

Your First 30 Days: Step-by-Step Implementation

Week 1: Google Business Profile & Foundations

Create or claim a GBP for each individual facility or service location. Set "Assisted Living Facility," "Nursing Home," or "Home Health Care Service" as the primary category. Upload genuine photos: facility common areas, gardens, dining rooms, activity sessions, and staff. Display star ratings from the Aged Care Quality and Safety Commission if favourable. Set accurate service areas for home care coverage.

Week 2: Facility & Service Pages

Build a dedicated page for each location with 800+ words covering: accommodation types and room options, lifestyle and activities programme, clinical care capabilities, dementia support, fee structure overview, virtual tour embed or photo gallery, and staff qualifications. For home care providers, create individual pages for each service tier (Level 1–4) explaining what's included and indicative costs.

Week 3: Educational Content

Publish three cornerstone guides: "How to Apply for a Home Care Package in Sydney" (covering ACAT assessments, My Aged Care registration, wait times, and provider choice), "Understanding Aged Care Fees in 2026" (explaining RADs, DAPs, means-tested fees, and government subsidies), and "What to Expect When Moving Into Residential Care" (a compassionate, practical guide for families). These pages target the highest-volume informational searches in aged care.

Week 4: Reviews & Local Presence

Implement a review collection process: approach families who have expressed satisfaction during care conferences or feedback sessions. Ask them to mention specific aspects — staff compassion, quality of food, communication, activity programmes. Submit your facility to all relevant directories: My Aged Care, DPS Publishing, Aged Care Guide, local council community directories, and health service listings.

Keyword Research: What Families Actually Search

KeywordMonthly Searches (Sydney)IntentCPC
aged care sydney2,400Research / Comparison$12.00
nursing homes sydney3,100Facility search$14.50
home care packages sydney1,800Service / Government-funded$11.00
respite care sydney1,200Urgent / Carer support$9.80
dementia care sydney880Specialist / High-need$13.50
aged care fees explained2,600Informational / Pre-decision$7.20
retirement homes [suburb]60–350 eachHyper-local / High-intent$10.50
aged care assessment sydney680Process / Early-stage$8.40
in home care for elderly sydney740Service / Preference$10.00
best nursing homes north shore sydney320Location-specific / Comparison$15.00

The "Suburb + Care Type" Keyword Strategy

"Nursing homes Mosman," "aged care Chatswood," "home care Northern Beaches" — these location-specific searches carry the highest conversion intent in aged care because families strongly prefer facilities close to where they or their parents live. Create a landing page for every suburb and region within your service area. A provider with 15 suburb pages outranks a competitor with a single "locations" page for every one of those local searches.

Content Strategy: Building Authority in a Regulated Industry

Facility & Service Pages

  • Individual facility profiles — each location with accommodation types, clinical capabilities, lifestyle programme, fee guide, virtual tour, and contact details
  • Home Care service pages — detailed breakdowns by package level (1–4), services included, how funding works, and what families can expect
  • Specialist care pages — dementia care approach, palliative care philosophy, culturally appropriate care (significant in diverse Sydney communities), veterans' care
  • Respite care — short-term and emergency respite options, eligibility, booking process, what to bring

Family Education Content

  • Process guides — navigating My Aged Care, ACAT/RAS assessments, choosing between home care and residential, the admission process step-by-step
  • Financial guides — aged care fees explained simply, RAD vs DAP, means testing, how the Age Pension interacts with care fees, financial planning for aged care
  • Emotional support content — managing guilt, helping a parent accept care, recognising when home care is no longer enough, supporting a spouse in care
  • Practical checklists — what to look for when touring a facility, questions to ask, what to pack for residential care, transition planning guides

Community & Trust Content

  • Resident and family stories — with consent, share real stories of residents thriving in care, families finding peace of mind, and meaningful daily moments
  • Staff profiles — highlight registered nurses, care managers, lifestyle coordinators, and allied health staff with their qualifications and approach to care
  • Quality and compliance updates — share your star ratings, accreditation results, and any quality improvement initiatives transparently
  • Community engagement — intergenerational programmes, local partnerships, volunteer programmes, cultural events

Schema Markup: Ready-to-Use Code

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "NursingHome",
  "name": "Your Facility Name",
  "url": "https://yoursite.com.au",
  "telephone": "+61-2-XXXX-XXXX",
  "description": "Residential aged care in Sydney's
    North Shore. Specialist dementia care, 24/7
    registered nursing, and engaging lifestyle
    programmes in a home-like environment.",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "15 Pacific Highway",
    "addressLocality": "Chatswood",
    "addressRegion": "NSW",
    "postalCode": "2067",
    "addressCountry": "AU"
  },
  "areaServed": {
    "@type": "City",
    "name": "Sydney"
  }
}
</script>

12-Month Content Calendar

Jan–Feb

New year care planning guides, summer safety for elderly at home, heat-related health advice, "start the conversation" family guides for post-holiday period

Mar–Apr

Aged care fee updates (if April indexation), autumn wellness content, flu vaccination reminders, home modification guides for ageing in place

May–Jun

Budget impact on aged care funding, EOFY financial planning for aged care costs, winter wellness guides, falls prevention content

Jul–Aug

New financial year fee changes, Aged Care Act updates, respite care promotion for winter, Home Care Package wait list updates

Sep–Oct

Seniors Week content, spring activity programme features, dementia awareness month, facility open day promotions

Nov–Dec

Holiday respite care bookings, Christmas activity features, year-in-review quality highlights, summer care preparation

One Client = Years of Care Assessment $250 Weekly Care $52,000 Year 2 $52,000 Year 3+ $104,000 Referrals $26,000 LIFETIME VALUE $234,250 + referrals Aged care relationships last for years. One family = massive lifetime value.

Competitor Analysis Framework

Mapping Your Competitive Landscape

1
Identify Local Competitors

Search "aged care [your suburb]," "nursing home near [location]," and "home care [region]." Map which providers appear in Maps and organic results. Your competitors are within a 10–20km radius — families choose care close to where they live.

2
Audit Digital Presence

Most aged care providers have minimal websites. Count competitor indexed pages, check for individual facility pages, and assess content quality. A provider with 30+ informative pages outranks one with a basic 5-page brochure site.

3
Compare Star Ratings & Reviews

Cross-reference My Aged Care star ratings with Google review profiles. Providers with strong official ratings AND good Google reviews hold a powerful dual advantage. If competitors have poor reviews, your opportunity to differentiate through reputation is substantial.

4
Assess Fee Transparency

Check whether competitors publish fee information online. Most don't. Being the provider that clearly explains RADs, DAPs, and means-tested fees on your website builds trust and attracts families who value transparency — typically the most engaged and committed prospects.

Local SEO Playbook

Multi-Location GBP Strategy

If you operate multiple facilities, each location needs its own Google Business Profile with unique photos, specific service descriptions, and individual review collections. A corporate GBP covering all locations dilutes your local ranking power. Each facility should post independently: activity highlights, staff introductions, community events, and seasonal content.

Culturally Diverse Communities

Sydney's aged care market serves one of the world's most culturally diverse populations. Communities in Bankstown, Hurstville, Strathfield, Eastwood, and Cabramatta have specific cultural care expectations. If your facility offers culturally appropriate care — Mandarin or Cantonese-speaking staff, halal or kosher meal options, culturally specific activity programmes — create dedicated pages targeting these communities. "Chinese aged care Sydney" and "Greek nursing home Sydney" are high-intent searches with minimal competition.

The Hospital Discharge Window

A significant proportion of aged care placements originate from hospital discharge planning. Families search urgently after a parent's hospital admission. Create content specifically addressing this scenario: "What to Do When Your Parent Can't Return Home After Hospital," "Emergency Respite Options in Sydney," "Fast-Track Aged Care Assessment After Hospitalisation." This crisis-moment content captures families at their most urgent point of need — when speed, clarity, and compassion from your website can make you the obvious choice.

The Cost of NOT Doing SEO

What You're Losing Without Visibility

3–6

Residential placement enquiries per month going to competitors who rank above you

$68K

Average annual care fees per residential placement

$245K–$490K

Annual revenue lost per unfilled bed attributable to poor search visibility

If 3 families per month choose a competing facility because they found it on Google first:

$735,000+ in annual care fee revenue lost every year — plus RAD/DAP deposits

Technical SEO Checklist

Mobile Responsiveness

Families research aged care on phones — in hospital waiting rooms, during work breaks, late at night. Your facility pages, fee information, and contact forms must work flawlessly on mobile devices.

Mobile score 90+
Page Speed

Anxious families abandon slow sites immediately. Virtual tour videos and photo galleries need to load efficiently — compress images, lazy-load galleries, and optimise video embeds.

LCP < 2.5s
Accessibility

Aged care websites must meet WCAG 2.1 AA standards. Large text options, high contrast, keyboard navigation, and screen reader compatibility. This serves both your audience and Google's accessibility preferences.

WCAG 2.1 AA
Schema Markup

Implement NursingHome or AssistedLivingFacility schema for each location. Add FAQPage schema on educational content and LocalBusiness schema with accurate addresses.

Rich results

Google Business Profile Checklist

GBP for Aged Care Providers

  • Separate GBP for each physical location — never combine facilities under one listing
  • 30+ genuine photos: common areas, gardens, dining, activities, staff, rooms (with resident consent)
  • All services listed: residential care, dementia care, respite, home care, allied health, lifestyle programmes
  • Accurate hours including visiting hours for families
  • Weekly posts: activity highlights, staff achievements, seasonal events, wellness tips for families
  • Every review responded to with empathy — families reading reviews are emotionally vulnerable
  • Q&A covering: admission process, fees, visiting policy, care levels, waiting times, respite availability

Frequently Asked Questions

How much does aged care cost in Sydney?

Aged care costs vary significantly. Residential care involves a basic daily fee (currently around $61/day), a means-tested care fee (based on assets and income assessment), and an accommodation payment — either a Refundable Accommodation Deposit (RAD, lump sum of $250,000–$750,000+ in Sydney) or a Daily Accommodation Payment (DAP). Home Care Packages are government-funded at $9,500–$52,000 annually depending on the assessed level (1–4), with clients paying a basic daily fee and potentially an income-tested contribution.

How do I get an aged care assessment?

Contact My Aged Care (1800 200 422) to request an assessment. For home care, a Regional Assessment Service (RAS) assessor visits at home. For residential care or higher-level home care, an Aged Care Assessment Team (ACAT) conducts a comprehensive assessment. Wait times for ACAT assessments in Sydney currently average 4–8 weeks, though urgent hospital-discharge assessments can be expedited.

What's the difference between home care and residential care?

Home Care Packages support people to remain living independently at home with services like personal care, cleaning, meal preparation, nursing, and allied health. Residential aged care (nursing homes) provides 24/7 supported accommodation with clinical care, meals, activities, and personal assistance. Many families start with home care and transition to residential when care needs increase beyond what can be safely managed at home.

How do I choose the right aged care facility?

Visit multiple facilities in person. Observe the atmosphere, staff interactions with residents, cleanliness, and activity levels. Check star ratings on My Aged Care and Google reviews. Ask about staff-to-resident ratios, registered nurse availability, dementia care expertise, meal quality, and lifestyle programmes. Consider location (close to family), cultural needs, and whether the facility specialises in any conditions relevant to your parent's needs.

How long is the waiting list for aged care in Sydney?

It varies by provider, location, and room type. Popular facilities in sought-after areas like the North Shore or Eastern Suburbs may have waiting lists of 3–12 months. Home Care Packages at Level 3 and 4 can involve national wait times of 6–12+ months after approval. Interim home care or respite options can bridge the gap while waiting for a preferred placement.

How effective is SEO for aged care providers?

Extremely effective, because 94% of family decision-makers now research aged care online. SEO results typically emerge within 3–5 months with meaningful enquiry increases by months 6–9. Given that a single residential placement generates $68,000+ annually in care fees — plus accommodation deposits — even one additional placement per month through organic search delivers a transformative return on investment.

Want a Professional SEO Audit?

See how your facility or service ranks against competitors and get a clear roadmap for improving enquiries from families searching online.

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